POOFICIENT TERMS OF USE

Last Updated: November 19, 2025

Thank you for using Pooficient! We built this app to help you track and understand your child's digestive health. Because we can't know every family personally, we have these Terms of Use to help keep things running smoothly.

When we say "Pooficient", "we", "our", or "us", we're referring to Pooficient (operated by Pediatrik Sağlık Teknolojileri A.Ş.).

When we say "App", we mean the Pooficient mobile application and all its features.

When we say "you" or "your", we're referring to the person who owns a Pooficient account.

We may update these Terms in the future. When we make significant changes, we'll notify you through the App or by email and refresh the date at the top of this page.

When you use the App, now or in the future, you're agreeing to the latest Terms. If we don't exercise or enforce a right under these Terms, that doesn't mean we're waiving it. These Terms do contain a limitation of our liability.


What Pooficient Is (And Isn't)

Pooficient is a tracking tool. Think of it as a digital health journal for your child's digestive health. We help you log bowel movements, symptoms, and patterns so you can share organized information with your pediatrician.

What we provide:

  • Digital logbook for tracking

  • Photo storage and organization

  • Pattern visualization

  • AI-generated summaries of your logged data

  • Educational content about digestive health

  • Exportable reports

What we do NOT provide:

  • Medical advice, diagnosis, or treatment

  • Healthcare or telemedicine services

  • Emergency services

  • Doctor-patient relationships

  • Guaranteed detection of health problems

🚨 IMPORTANT: Pooficient is NOT a substitute for medical care. Always consult your pediatrician for health concerns. In emergencies, call 911 immediately.

About AI Features: Our AI analyzes patterns in the data YOU log. These are automated summaries, not medical evaluations. They may be inaccurate or incomplete. Never rely on AI outputs for medical decisions. The absence of alerts doesn't mean everything is fine.


Account Terms

You're responsible for your account.

  • You must be 18 or older and the parent/legal guardian of the child you're tracking

  • You're responsible for maintaining account security and password confidentiality

  • You're responsible for all activity under your account

  • You're responsible for all medical decisions regarding your child's health

  • You must be a human - accounts registered by bots aren't permitted


Your Content

You own the content you upload.

All photos, logs, notes, and data you upload ("Your Content") belong to you. However, by using the App, you give us permission to:

  • Store and process Your Content to provide App features

  • Use Your Content to train and improve our AI systems

  • Create anonymized, aggregated data for research and product development

  • Back up Your Content for security

We do not sell your identifiable health data to third parties.

Important: De-identified data (data stripped of personal identifiers) may be retained permanently for AI training and research, even after you delete your account.


Content Rules - Read This Carefully

You may ONLY upload content about YOUR OWN CHILD.

Regarding photos, you specifically agree:

  • Upload only stool photos necessary for tracking

  • Do NOT upload photos showing your child's face, body, or identifiable features

  • Do NOT upload photos of other people's children

  • Do NOT upload inappropriate or sexually explicit images

  • Do NOT upload photos showing genitalia beyond what's minimally necessary for stool documentation

We use automated systems to detect prohibited content. Accounts that upload inappropriate content will be immediately terminated, and we'll report suspected violations to authorities as required by law.

Your child's future rights: When your child turns 18, they may request access to or deletion of data you uploaded about them. You're responsible for considering their future privacy interests now.


Things You Can't Do

You agree not to:

  • Violate any laws

  • Upload illegal, harmful, or inappropriate content

  • Reverse engineer or tamper with the App

  • Use bots or automated tools

  • Share your account

  • Use the App to compete with us

  • Interfere with App functionality or security

Violations can result in immediate account termination.


Not Medical Advice

The App is a tracking tool, not a medical service.

Nothing in the App constitutes medical advice, diagnosis, or treatment. We're not healthcare providers. We don't create doctor-patient relationships.

Never delay seeking medical care because of something in the App.

If your child shows concerning symptoms - blood in stool, severe pain, high fever, dehydration, lethargy, or anything that worries you - seek immediate medical care.

If you share App reports with healthcare providers:

  • This is your decision and responsibility

  • We're not liable for how providers use or interpret the information

  • Providers shouldn't rely solely on App data for clinical decisions

  • App data is patient-reported information only


Payments and Cancellation

Payments: All subscriptions are processed through Apple or Google. We don't handle payments directly.

Refunds: Governed exclusively by Apple's or Google's refund policies. We can't provide direct refunds.

Canceling subscription:

  • iOS: Settings → Subscriptions → Pooficient → Cancel

  • Android: Google Play → Subscriptions → Pooficient → Cancel

Canceling your subscription doesn't delete your account. To delete your account, use the in-app deletion feature.

Account deletion: You can delete your account anytime through in-app settings. When you do:

  • Active data is removed

  • Backup copies persist for up to 90 days

  • Anonymous data may be retained

  • We can't delete data you've already shared with others


Uptime, Security, and Privacy

Your use of the App is at your sole risk. We provide the App "as is" and "as available". We take uptime seriously but don't guarantee uninterrupted service.

Security: We use industry-standard security measures including encryption, but no system is 100% secure. You're responsible for keeping your password secure.

Your backup responsibility: We're not liable for data loss. Regularly export and save copies of important data.

Privacy: We take your trust seriously. We process your data as described in our Privacy Policy and for no other purpose. Our team can access your data only:

  • To help with support requests (with your consent)

  • To fix rare system errors (accessing minimal data necessary)

  • To ensure security and prevent abuse

  • When required by law

We use third-party vendors for hosting, software, networking, and storage. Under California law (CCPA), we're a "service provider" processing data only for the purpose you signed up for.


Copyright and Ownership

You own your content. We claim no ownership over your uploaded data.

We own the App. All rights to the App - including design, software, logos, and trademarks - belong to us. You get a limited license to use the App for personal, non-commercial purposes only.

You can't duplicate, copy, or reuse any part of the App's design, code, or visual elements without our written permission.


Features and Bugs

We design the App carefully based on our experience and user feedback. However, no app pleases everyone. We make no guarantees the App will meet your specific expectations.

Like all software, our App has bugs. We track reported bugs and prioritize fixes, especially security-related ones. Not all bugs will get fixed, and we don't guarantee error-free service.


Liability

Read this carefully:

You understand and agree that Pooficient shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Medical outcomes, delayed diagnosis, or health complications

  • Inaccurate AI outputs or failure to detect patterns

  • Data loss or security breaches beyond our control

  • Reliance on App content

  • Healthcare provider decisions based on App data

  • Loss of profits, data, or other losses

Our total liability is limited to the greater of $100 or the amount you paid us in the past 12 months.

These limitations apply even if we've been advised of possible damages.

In other words: Choosing to use our App means you're making a bet on us. If it doesn't work out, that's on you, not us. We work hard to be as safe a bet as possible, but we can't guarantee outcomes. If you choose to use Pooficient, thank you for betting on us.


Your Responsibilities

You agree to defend and hold us harmless from any claims, damages, or costs (including attorneys' fees) arising from:

  • Your use of the App

  • Your uploaded content

  • Your violation of these Terms

  • Healthcare provider reliance on App data

  • Claims by your child regarding data you uploaded


Termination

We can suspend or terminate your account for violations of these Terms, fraud, security concerns, or at our discretion. We'll try to be fair, but some things we stand against, and this is how we exercise that stance.

You can cancel anytime using in-app settings.

Upon termination:

  • Your access ends immediately

  • Data is deleted per our retention policy

  • No refunds (subject to app store policies)


Disputes

US Users: Delaware law governs these Terms. Disputes must be resolved through binding arbitration (AAA Consumer Arbitration Rules), not court, except for small claims or IP disputes. No class actions. Claims must be filed within 1 year. You can opt out within 30 days by emailing developer@pediatricstechnologies.com with subject "Arbitration Opt-Out".

Non-US Users: Your local consumer protection laws govern. You can bring claims in your local courts.

EU/EEA/UK Users: You have additional GDPR rights including access, deletion, correction, portability, and objection. Your mandatory consumer rights can't be waived.


General

Entire Agreement: These Terms are the complete agreement between you and Pooficient.

Changes: We may modify the App or these Terms at any time. Material changes will be communicated.

Severability: If any provision is unenforceable, the rest remains in effect.

Assignment: We can assign these Terms; you can't without our consent.

Contact: developer@pediatricstechnologies.com


Company: Pooficient (Pediatrik Sağlık Teknolojileri A.Ş.) Bilkent, Ankara, Turkey

By using Pooficient, you acknowledge you've read and agree to these Terms.

Last Updated: November 19, 2025