POOFICIENT PRIVACY POLICY
Last Updated: November 19, 2025
At Pooficient, we are committed to protecting and respecting your privacy. We built this app to help parents understand and support their child's digestive health — not to collect data for advertising, resale, or any purpose unrelated to your child's well-being.
We do not sell personal information, do not allow advertisers, and do not share your child's data with third parties for marketing.
This Privacy Policy explains how Pooficient (operated by Pediatrik Sağlık Teknolojileri A.Ş.) collects, uses, shares, and protects personal information through the Pooficient mobile application ("App").
Important: Pooficient is a tracking and support tool, not a medical service. We do not provide medical advice, diagnosis, or treatment. Always consult your pediatrician for medical concerns.
Collection of Personal Information
We may collect or process the following personal information from what you provide directly, what we receive from service providers, and what we automatically collect when you use the App.
(a) Information You Provide to Us
Contact Information and Identifiers When you use the App, we collect your name and email address.
Child Health Information We collect the information you provide about your child's digestive health, including:
Bowel movement logs (frequency, timing, characteristics)
Stool photographs
Bristol Stool Scale ratings
Symptoms (pain, bloating, blood, mucus)
Diet and hydration logs
Medication tracking
Notes and observations
Profile and Demographic Information We collect information about your child, such as age, sex, and relevant health history.
Communication Information When you send emails, messages, or communications to us, we collect your email address, name, and any other information you include.
Support Information When you submit a support request, we collect the information you provide as part of that interaction.
(b) Information We Automatically Collect
Our App may collect information automatically during your use, including:
Device Data
IP address
Device identifier
Device type and operating system
App version
Device manufacturer and model
Usage Data
Time spent in the App
Features accessed
Crash reports and diagnostics
Approximate location (city/region level)
(c) Aggregated, Anonymous, and De-Identified Data
We may create aggregated, anonymous, or de-identified data by removing information that makes the data personally identifiable. This de-identified data is not personal information and is not subject to this Privacy Policy.
Use of Personal Information
We use your personal information in the following ways:
To Provide the App
Create and maintain your account
Store and organize your tracking data
Generate insights, summaries, and visualizations
Send reminders and notifications
Provide customer support
To Improve the App
Improve AI accuracy and pattern recognition
Train our analysis algorithms using your logged data
Develop new features
Understand user behavior and trends
Fix technical issues
To Ensure Safety and Compliance
Protect user accounts and prevent fraud
Maintain system security
Comply with legal obligations
Marketing and Communications
Send you information about updates or changes to the App
Provide information about features we think may interest you
We do not sell your data or use it for advertising.
Important Note on AI Training: Photos and data you upload may be used to train and improve our AI systems. This helps us provide better insights for all users. We use technical measures to de-identify data where possible.
Sharing of Personal Information
We may disclose your personal information with the following categories of third parties:
Service Providers We work with service providers who help us operate the App, including:
Cloud hosting and storage providers
AI and data analysis providers
Analytics services
Customer support platforms
Payment processors (Apple, Google)
Email and notification services
Our service providers have access to your personal information only to perform services on our behalf and are contractually obligated to maintain confidentiality and security.
Compliance and Legal Requirements We may disclose information if required to comply with legal obligations, such as:
Subpoenas or court orders
Legal processes or government requests
Protecting our rights, property, or safety
Preventing fraud or unauthorized activity
Business Transfers If Pooficient is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
Data Security and Retention
The security of your personal information is important to us. We use industry-standard security measures to protect your data, including encrypted transmission and storage, secure authentication, and access controls.
No security can be fully guaranteed. If you suspect unauthorized use of your account, contact us immediately at developer@pediatricstechnologies.com.
Data Retention We keep your personal information for as long as needed to provide the App or as legally required. Retention criteria include:
Length of our ongoing relationship with you
Legal obligations
Our legal position regarding statutes of limitations or disputes
When you delete your account:
Active data is removed from our systems
Backup copies may persist for up to 90 days
Anonymous usage data may be retained for app improvement
Your Privacy Rights
We believe you should have control of your personal information. You may exercise the following rights by contacting developer@pediatricstechnologies.com or using features within the App:
Access You have the right to know what personal information we collect and how we use it. You may request a copy of your information.
Correction You have the right to request correction of inaccurate personal information.
Portability You may request an export of your personal information in a structured, machine-readable format (CSV or JSON).
Deletion You can delete your account and data through the in-app settings at any time.
No Retaliation or Discrimination You have the right not to receive discriminatory or retaliatory treatment for exercising your rights.
Upon receiving your request, we may ask for additional information to verify your identity. We will respond without undue delay.
We do not charge a fee to process your request unless it is excessive, repetitive, or clearly unfounded.
Note: Your rights are not absolute, and exceptions may apply based on legal obligations, rights of others, safety concerns, or our ability to defend legal claims.
Children's Privacy
The App is designed for parents and legal guardians to track their children's health. We do not knowingly collect information directly from children under 18.
You are responsible for all data you upload about your child. Consider your child's future privacy interests when deciding what information to share.
International Data Transfers
Your information may be stored and processed in countries where our service providers operate, including the United States. We use appropriate safeguards to protect your information during international transfers.
Region-Specific Rights
European Union / EEA
Legal Basis for Processing:
Consent for sensitive child health data
Contract performance to provide the App
Legitimate interests for app improvement and fraud prevention
Legal obligations
Your GDPR Rights:
Access, rectification, erasure
Restriction of processing
Data portability
Object to processing
Withdraw consent
Not be subject to automated decision-making with legal effects
You may contact your local data protection authority with questions about your rights.
United Kingdom
UK GDPR Rights: UK residents have the same rights as EU users under UK GDPR.
We comply with the UK's Age Appropriate Design Code for children's privacy.
Other Regions
We comply with applicable local data protection laws. Contact us to exercise your rights or learn about your local privacy protections.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the App, improve clarity, or comply with legal requirements.
If we make significant changes, such as how we use your personal information or your rights, we will notify you through the App or by email before the changes take effect.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:
Email: developer@pediatricstechnologies.com
Company: Pooficient (Pediatrik Sağlık Teknolojileri A.Ş.) Bilkent, Ankara, Turkey
Last Updated: November 19, 2025